Keeping you in the Picture...

Holiday Complaints keeps you informed about what is happening in the holiday market! If you think any press release affects you directly, call our team who will guide you over any concerns you may have. If you are a member of the press and want to talk about our stories or developing new ones, we will do all we can to help you, but remember, the holidaymakers will come first!

Holidaymakers' complaints from Benidorm's Hotel Flamingo Oasis!

We have been contacted by holidaymakers who recently stayed at the Flamingo Oasis hotel on the Costa Blanca.

Those holidaymakers were angered by what they saw as indifference to their complaints an…

28 September 2016

Sickness at the Marconfort. Again.

We’ve received reports that the Marconfort Beach Club Hotel in Torremolinos is suffering from a sickness bug, and according to consumer reports on TripAdvisor it looks to be a recurring issue.


17 August 2016

Make sure you get what you paid for

It’s important that you know your rights when you travel, just in case something goes wrong. The same applies if you’ve been mis-sold your holiday – just as the following consumer was:

The holiday…

17 August 2016

Do 'Family Hotels' include the '18-30' set; apparently it does?

Rising complaints of families 'sharing' hotels with large groups of young holidaymakers!

In recent weeks we have been receiving calls from holidaymakers, who having believed that they had purchased a 'family' all-inclusive hotel or a 'family hotel', found on their arrival that their geta…

17 September 2015

It's raining cats, dogs and other animals in All-Inclusive Holidays!

Holidaymakers are expected to 'share' their holidays with animals along with consequences

Out of all the complaints we are currently receiving, the vast majority have something to say about the animal life they find in their All-Inclusive resorts.

Whilst at first, many holidaymakers wil…

14 September 2015